General Terms and Conditions

As of: November 2026 · Beyond Med Leipzig, Dr. med. Hartmut Köppen, Burgplatz 2, 04109 Leipzig

1. Scope

These General Terms and Conditions apply to private medical treatment and diagnostic services provided by the Beyond Med Leipzig private practice (Dr. med. Hartmut Köppen) to patients (privately insured and self-paying), unless otherwise agreed in writing in an individual case.

Deviating terms of the patient apply only if we have expressly agreed to them in writing.

2. Conclusion of the treatment contract

A treatment contract is usually concluded by making an appointment and making use of the medical service. Using the website or an online booking system (e.g. Doctolib) alone does not establish a treatment contract or a doctor–patient relationship.

The type and scope of services depend on the medical indication, the medical history and the individual agreement made during the appointment.

3. Services, appointments and cancellations

Agreed appointments are binding. If you cannot attend an appointment, please cancel as early as possible (by phone or email) so that the slot can be given to someone else.

In the event of short-notice cancellation or failure to attend without notice, we may – where legally permissible and announced in the individual case – charge a cancellation fee. Details are available on request or at the appointment.

4. Fees and billing

Medical services are billed according to the German fee schedule for doctors (GOÄ) as amended. A different fee level is only possible by personal written agreement before the service is provided (Section 2 GOÄ). Before services whose reimbursement is not assured, we will inform you in writing of the expected costs. Self-paying patients receive a corresponding invoice. Privately insured patients should clarify reimbursement with their insurer.

5. Duty to cooperate

You are obliged to provide us truthfully with information relevant to the treatment and to follow the medical instructions on preparation and aftercare.

6. Liability

We are liable for intent and gross negligence. For slight negligence, we are liable only for breach of an essential contractual obligation and, to the extent permitted by law, limited to the foreseeable damage typical for the contract. Liability for injury to life, body or health remains unaffected. Mandatory statutory liability remains unaffected.

The content of the website does not replace individual medical advice. No promises of cure are made.

7. Data protection

Information on the processing of personal data can be found in our Privacy policy.

8. Consumer dispute resolution / universal arbitration board

We are not obliged and generally not willing to participate in dispute resolution proceedings before a consumer arbitration board.

Competent federal universal arbitration board (fallback arbitration board):

Zentrum für Schlichtung e. V.
Straßburger Straße 8
77694 Kehl am Rhein
Phone: +49 7851 795 79 40
E-mail: mail@universalschlichtungsstelle.de
Web: www.universalschlichtungsstelle.de

9. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods, unless mandatory consumer protection law provides otherwise. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.

As of July 2026 · Legal notice · Data protection